Privacy Policy

Express Clinic, LLC values and respects the privacy of the people we deal with. Express Clinic, LLC is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect about you may include: names; mailing or street address; date of birth; email address; phone number.
Under certain circumstances, Express Clinic, LLC may need to collect sensitive information about you. This might include any information or opinion about your racial or ethnic origin, political opinions, political association, religious or philosophical beliefs, membership of a trade union or other professional body, sexual preferences, criminal record, or health information.
If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorized by law, and we take appropriate measures to protect the security of this information.
You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information directly from you when you:
● interact with us over the phone;
● interact with us in person;
● interact with us online;
● participate in surveys or questionnaires;
● attend a Express Clinic, LLC event;
● subscribe to our mailing list;
● apply for a position with us as an employee, contractor or volunteer;
● Complete any forms
Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources, for example from third parties who your organization collects personal information from.
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
● For conversational messages;
● deliver to you a more personalized experience;
● improve the quality of the services we offer;
● internal administrative purposes;
● Research purposes;
● best healthcare decisions and treatment
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
● our third party service providers (for example, our IT providers);
● our professional services advisors;
How do we protect your personal information?
Express Clinic, LLC will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
● having a robust physical security of our premises and databases / records;
● taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;
● having technological measures in place (for example, anti-virus software, fire walls); Online activity
The Express Clinic, LLC website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognize when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the Express Clinic, LLC website(s).
We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Website analytics.
Our website uses [insert relevant analytics service] to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioral advertising, website personalization, and to provide targeted or retargeted advertising content to you (including through third party websites).
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to access and correct your personal information
Express Clinic, LLC will endeavor to keep your personal information accurate, complete and up to date. If you wish to make a request to access and correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 24-72 hours. We will deal with such a request by sending an email to records@expressclinic.org with details of what needs to be corrected or by calling 678 783 4449.
We are committed to protecting your personal data and ensuring your privacy. Your personal information, including mobile data, will not be shared with third parties organizations for marketing purposes. Furthermore, your data will not be transferred to external organizations. To safeguard your information, we have implemented specific measures, including:
- Regular audits to ensure compliance with our privacy standards.
- Access controls to prevent unauthorized data sharing.
- We value your trust and are dedicated to maintaining the confidentiality and security of your personal data.
Links to third party sites
Express Clinic, LLC website(s) may contain links to websites operated by third parties. If you access a third-party website through our website(s), personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website.
Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
Terms and Conditions Overview
Types of Messages: Informational Content
Message Frequency: Monthly or weekly per selected options
Charges:
Include notice: 'Message and data rates may apply.'
Text OPT in to reenroll.
Unsubscribing:
Instructions: 'Text STOP .'
Help:
Guidance: 'Text HELP for assistance.'
Our Company uses SMS messages to recipients: Employees only for conversational messages i.e. status updates and schedule reminders. Message frequency may vary, with an average of 1-2 messages per month.
Inquiries and complaints
For complaints about how Express Clinic, LLC handles, processes or manages your personal information, please contact us via email at customerservice@expressclinic.org . Note we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to 2-5 days for Express Clinic, LLC to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Express Clinic, LLC’s response to a complaint. You can request a meeting with management.
"SMS Terms and conditions
By providing you phone number, you agree to receive conversational and informational SMS from Express Clinic related to our service. Msg frequency varies and data rates may apply. Reply STOP to opt out or HELP for help. No mobile information will be shared for marketing purposes under any circumstances. See our Privacy policy here: https://www.expressclinic.org/privacy-practices/expressclinicllc
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can find most answer on the website; https://www.expressclinic.org or contact us for assistance as follows:
Email: customerservice@expressclinic.org
Contact number: 678 783 4449
Mail to: Attention: Express Clinic, LLC Privacy Officer
Address: 3628 Satellite Blvd unit 958236, Duluth Ga 30095